Workshop on “Effective use of the OECD Guidelines by National Contact Points (NCPs). Capacity Building and Interaction for the Northern, Baltic and Ukrainian Civil Society and the NCP”, Utrecht, the Kingdom of the Netherlands.

In accordance with the invitation of the Organization for Economic Cooperation and Development (OECD) and with the support of the project “Capacity Building of the National Contact Point” implemented by the Center for Corporate Social Responsibility Development, sponsored by the Embassy of the Kingdom of the Netherlands in Ukraine, the Ukrainian delegation from the NCP took part in the workshop. The delegation included M. V. Kupchuk, the Deputy Head of the Department of Investment Policy Formation, the Investment Attraction Department, Secretary of the National Contact Point of Ukraine; A. V. Remizov, the Chief Specialist of the Entrepreneurship Development Division of the Department for Entrepreneurship Development and Regulatory Policy, the member of the Interdepartmental Working Group on the issues of NCP activity provision; M. A. Saprykina, the Head of the Center for CSR Development, the member of the Interdepartmental Working Group on the issues of NCP activity provision.

The workshop agenda included participation in the interactive group work and the plenary exchange of views on important issues related to the activity of the National Contact Points.

During the workshop, the participants were divided into groups, each of which considered a specific case regarding violation of the OECD Guidelines. During the discussions, familiarization with the main elements of the procedure for consideration of specific cases by the NCP took place. In particular, such important issues as the preparation of complaints and the main elements of the successful complaint, which should be addressed at the initial assessment of the complaint, where to submit documents, the coordination of work of the NCP of the host country, were considered; balancing transparency and confidentiality when handling complaints; elements of successful mediation, etc.

The uniqueness of the workshop was that representatives of different countries and different organizations were involved in the discussions. During the consideration, attention was focused on the different sectors and types of complaints, the participants had different work experience within the framework of the OECD Guidelines, different time frames for the establishment of the NCP, and different experience in filing and handling complaints. In this regard, the participants had a unique opportunity to develop their potential through learning from each other, developing mutual partnerships and harmonizing practices. So, work in groups was conducted through the exchange of views, taking into account the views of other stakeholders, such as trade unions and civil society organizations.

After participating in the workshop, the Ukrainian delegation improved understanding of the constituent parts of the procedure for reviewing specific cases, the need to strengthen trust between the NCP and non-state actors, engaging and working closely with trade unions and civil society organizations, more active work on promoting the OECD Guidelines and providing clarification on the purpose and the importance of the work of the NCP, familiarization with all the procedural elements of the consideration of specific cases. Also in the framework of the workshop the network of contacts was established with the representatives of NCP from other countries, NGOs and civil society organizations, in particular, from India, Switzerland, the Netherlands, Norway, Latvia, Estonia and Lithuania, etc.